Individual Account KYC Verification - Step by Step Guide

To Begin Verification:

  1. Log in to your DWF Liquid Markets personal account.

  2. Navigate to Account > Identification > Individual verification.

  3. Click the "Verify" button.

Understanding Verification Levels:

Your current verification level determines your DWF Liquid Markets account's trading limit. You can view your level on the Account > Identification page. To increase your limit, complete the Enhanced verification process (available after successfully completing Individual Verification).

How to complete Individual verification:

  1. Log in to your DWF Liquid Markets personal account.

  2. Navigate to Account > Identification > Individual verification.

  3. Click the "Verify" button.

Important Notes:

KYC stands for "Know Your Customer." It is a standard process used by financial institutions to verify your identity. Have the necessary documents ready. Read more about Verification here:

pageVerification on DWF Liquid Markets

How to complete Individual verification?

  1. Log in to you DWF Liquid Markets personal account navigate to Account > Identification and click on "Verify" button located under Individual Verification.

  2. Select your country of residence.

  3. Once you've selected the issuing country and document type, the "Next" button will become enabled. Simply click on it to proceed.

  4. You have two options:

    • you can either take a photo or

    • manually upload the document from your device. NOTE: Follow the provided guidelines for photographing your document. Ensure that the images capture the entire ID document clearly.

  5. Please upload the necessary documents to verify your residence.

  6. To complete a liveness check, please follow the instructions to record a video of yourself.

    NOTE:

    • Ensure that your device has camera access enabled.

    • Avoid wearing hats, glasses, or using filters.

    • Ensure adequate lighting for clear recording.

  7. Please complete the Politically Exposed Person (PEP) Declaration questionnaire in full. After completing the form, click Next to proceed.

  8. Congratulations! You have submitted all the necessary documents. Sumsub will review your data promptly. Click on "Back to Identification" to return to the Identification page.

  9. Please be aware that if the status is Processing, it means that your documents are currently undergoing verification.

  10. Sumsub could request to repeat certain steps if necessary. If the status changes to Incomplete, the "Continue" button will become enabled. Click on Continue to proceed with the steps needed.

  11. At this stage, Sumsub provides you with information regarding the reason for rejection. Please upload the necessary documents and/or photos for further verification. You can accomplish this by clicking the "Upload New" button. NOTE: The image below serves as an example only. The reasons for resubmission may vary.

  12. Upon verification of your application, we will notify you via email. Status will change to Success once individual verification is completed successfully. Now, you can proceed with Enhance KYC to unlock advanced features for a more secure and seamless trading experience.

Enhanced KYC

Enhanced KYC is an additional verification process aimed at gathering comprehensive user information to meet regulatory standards and enhance security. For higher withdrawal limits exceeding $1M USD daily, enhanced KYC is required, which includes providing details regarding account purpose, financial information, and account usage.

Important Notes:

Enhanced KYC submission is only available upon successful completion of Individual verification.

How to complete Enhanced verification

  1. Log in to your DWF Liquid Markets personal account.

  2. Navigate to Account > Identification > Individual verification.

  3. Click the "Enhance" button.

  1. Please complete the Enhance KYC questionnaire in full. After completing the form, click "Submit" button to proceed.

  1. Congratulations! You have submitted all the necessary information. We will review your data promptly. Please be aware that if the status is Processing, it means that your documents are currently undergoing verification.

  1. Upon verification of your application, we will notify you via email. Status will change to Success once Enhance verification is completed successfully.

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