How to Reset Your DWF Liquid Markets Account Password

Please note that for security reasons, withdrawals will be disabled for 24 hours after resetting your password.

Change your password while logged in:

1. Go to Account - Security - Password, click [Change Password]

2. Enter Current Password

3. Enter a new password, confirm it, and then verify using your 2FA code. Please note that your password must contain at least 8 characters, 1 number, and 1 upper-case letter.

4. Read the notes carefully before you click [Change Password]

If you forgot your password:

1. Go to rfq.dwf-labs.com and click [Log In]

2. Click [Forgot password?]

4. Read the notes carefully, then enter your account’s email address

5. Enter 2FA authentication code

6. The system will send an email to reset the password, please click the link to continue to complete process

7. There may be scenarios where you may get notified to contact customer support in order to change your password. The customer support team will verify your account status to provide further help.

Note: if you cannot access your 2FA devices, please contact Customer Support for assistance.